Shipping policy
Shipping Information
At LumiereSpark, we strive to deliver your carefully selected jewelry and accessories worldwide with care and efficiency. Please review our shipping policy below for detailed information about delivery times, costs, and tracking.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. Custom or handmade items may require additional processing time, which will be specified on the product page.
Shipping Methods & Delivery Times
- Standard Shipping: 7-20 business days depending on destination
Delivery times are estimates and may vary due to customs processing or unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Destination country
- Package weight and dimensions
- Selected shipping method
Free standard shipping is available for orders over $50 within the continental US.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number through our website or the carrier's website.
International Shipping
We ship to most countries worldwide. Please note:
- Customers are responsible for any customs fees, import duties, or taxes
- Delivery times may be extended due to customs processing
- Some items may be restricted in certain countries
Shipping Restrictions
Due to the nature of some products (particularly in our Witchcraft & Celtic or Ethnic & Tribal collections), certain items may be restricted in some countries. We recommend checking your local regulations before ordering.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer service within 14 days of delivery (or expected delivery date for lost packages). We will work with the shipping carrier to resolve the issue.
Holiday Shipping
During peak seasons and holidays, processing and delivery times may be extended. We will announce any special holiday shipping schedules on our website.
For any shipping-related questions not covered here, please visit our Contact Us page.