Terms of service
1. Acceptance of Terms
By accessing or using LumiereSpark.com ("the Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all the terms and conditions, you may not access the Site or use any services.
2. User Responsibilities
- You must be at least 18 years old or have parental consent to use our services
- You are responsible for maintaining the confidentiality of your account credentials
- All information provided must be accurate and current
- Prohibited activities include fraud, harassment, and any illegal conduct
3. Product Information
LumiereSpark offers various jewelry categories including Religious, Gothic & Punk, Witchcraft & Celtic, Animal Theme, and other specialty items. While we strive for accuracy, product colors may vary slightly due to monitor settings. All measurements are approximate.
4. Intellectual Property
All content on the Site, including designs, logos, and product imagery, is the property of LumiereSpark or its licensors and protected by international copyright laws. Unauthorized use may violate copyright, trademark, and other laws.
5. Limitation of Liability
LumiereSpark shall not be liable for any indirect, incidental, special or consequential damages resulting from:
- The use or inability to use the service
- Unauthorized access to or alteration of your transmissions
- Any third party conduct or content
- Any other matter relating to the service
6. Refund & Return Policy
We accept returns within 30 days of delivery for unused items in original packaging. Custom or personalized items may not be eligible for return. Refunds will be issued to the original payment method within 14 business days after we receive the returned item.
For damaged or defective items, please contact our customer service within 7 days of receipt.
7. Dispute Resolution
Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware and be conducted in English. Each party shall bear their own costs.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the Site after changes constitutes acceptance of the modified Terms.
10. Contact Information
For any questions regarding these Terms, please use the contact form available on our website.